10 skills found
Manages WhatsApp messaging through AWS End User Messaging Social. Covers managing templates (create, update, delete, library), sending messages (utility/marketing/auth templates and freeform), uploading and managing media, configuring event destinations for delivery tracking, and troubleshooting delivery failures. Applicable when a user needs to send WhatsApp messages, create or manage templates, upload media, configure delivery notifications, or diagnose messaging issues.
Executes the Sent Sender Profile lifecycle over the API — creating profiles with the right inheritance, sharing, billing, and WhatsApp options, driving profile completion and its callback, managing 10DLC campaigns per profile, and administering users and roles. Use when calling POST /v3/profiles, handling a completion callback or unclear profile status, choosing inherit or dedicated resources, wiring per-tenant onboarding, or inviting and role-managing users.
Decides how a Sent message should reach the recipient — automatic routing versus a pinned channel, what the channel array actually does, how fallback and reroute work, and why a message ended as FAILED, FILTERED, BLOCKED, or channel "auto". Use when choosing the channel field, expecting WhatsApp-to-SMS fallback, debugging an unexpected route or duplicate charges from multiple channels, or interpreting message status and activity evidence.
Designs inbound and conversational Sent flows — opt-out and opt-in keyword handling, consent state on contacts, auto-replies inside the WhatsApp 24-hour window, RCS STOP chips, conversation history retrieval, and per-channel inbound capability. Use when handling message.received events, implementing STOP or HELP behavior, restoring consent after an opt-out, building a support inbox or chatbot on Sent, or paginating conversation history.
Observe and troubleshoot WhatsApp in Kapso: debug message delivery, inspect webhook deliveries/retries, triage API errors, and run health checks. Use when investigating production issues, message failures, or webhook delivery problems.
Build WhatsApp automations with Kapso workflows: configure WhatsApp triggers, edit workflow graphs, manage executions, deploy functions, and debug automation behavior. Use when automating WhatsApp conversations and event handling.
Connect WhatsApp to your product with Kapso: onboard customers with setup links, detect connections, receive events via webhooks, and send messages/templates/media. Also manage WhatsApp Flows (create/update/publish, data endpoints, encryption). Use when integrating WhatsApp end-to-end.
WhatsApp Business automation - customer support, notifications, chatbots, and broadcast messaging
WhatsApp CLI for sync, search, and sending messages.
