integrate-whatsapp

The integrate-whatsapp skill provides a comprehensive solution to connect WhatsApp to your product through Kapso, enabling seamless customer onboarding, messaging, and event tracking. It solves the challenge of integrating WhatsApp end-to-end by offering both CLI-based and direct API methods for setup, connection, and management of WhatsApp numbers, flows, and events. By handling provisioning, authentication, and webhook configuration, it reduces the complexity of building custom WhatsApp integrations from scratch while ensuring reliable communication and workflow automation.

This skill's main features include onboarding customers via setup links, detecting connected phone numbers, receiving events through project-level and phone-number-specific webhooks, and sending messages, templates, and media. Users can manage WhatsApp Flows, including creating, updating, and publishing flows, configuring data endpoints, and handling encryption. It supports both CLI commands for interactive usage and direct API endpoints for programmatic integration. The skill provides clear guidance on discovering necessary Meta IDs, setting up authentication headers, and using recommended defaults for connection types, country codes, and language preferences.

Targeted at developers and product teams, integrate-whatsapp is ideal for businesses seeking to integrate WhatsApp messaging into their platforms, automate customer interactions, and monitor message and conversation events efficiently. Use cases include onboarding new customers with guided setup flows, sending transactional or marketing messages, monitoring message delivery and conversation status, and managing WhatsApp automation through flows and templates. It is particularly useful for teams leveraging Kapso's platform for streamlined WhatsApp integration without extensive manual configuration.