incident-triage
Faster on-call handoffs and better postmortems with triage SOPs
Security Assessment
About incident-triage
The 'incident-triage' skill is designed to enhance the efficiency of on-call support teams by streamlining incident response processes. By providing a set of standard operating procedures (SOPs) for triaging incidents, this skill helps reduce the time and effort needed to handle complex issues, improving overall response times and coordination during critical incidents. It also aids in generating postmortem documentation to analyze and learn from the incident after resolution, ensuring that teams can continuously improve their processes and avoid future incidents.
FAQ
How do I use the incident-triage skill?
To use this skill, follow the triage SOP, extract relevant indicators from logs using the 'extract_indicators.py' script, escalate incidents as needed per the escalation matrix, and document the incident timeline using 'generate_timeline.py'.
What kind of incidents can this skill handle?
This skill is designed for general incident triage in on-call environments. It can be applied to a wide range of incidents, from system failures to service disruptions, depending on your organization's needs.
Is there a specific system or software required to use this skill?
The skill requires access to logs and a system to run the 'extract_indicators.py' and 'generate_timeline.py' scripts. The timeline is also stored in memory with an automatic expiry after 30 days.
Does this skill integrate with other tools or platforms?
The documentation does not specify integrations with other tools or platforms, but the skill is built around log extraction and memory-backed timelines, which could potentially be integrated into existing incident management systems.
What happens after an incident is triaged and documented?
Once triaged and documented, the incident timeline is stored with a 30-day TTL, after which it expires. A postmortem template is generated to help teams analyze the incident and improve their processes.
Install incident-triage
Quick Setup:
- Copy the skill folder to
.claude/skills/ - Claude will automatically detect and use the skill
Repository
benreceveur/claude-workflow-engine