summarize-interview

The summarize-interview skill transforms a customer interview transcript into a structured summary focused on Jobs to Be Done, satisfaction signals, and action items. It solves the problem of turning long, unstructured discovery recordings or transcripts into a consistent, shareable format that surfaces what customers value, where current solutions fall short, and what follow-up actions are needed. It is intended for processing interview recordings or transcripts, synthesizing discovery interviews, and creating interview summaries.

The skill frames the work as summarizing a customer interview for the product discovery of a subject supplied via $ARGUMENTS. The user provides a transcript either as an attached file (text, PDF, or audio transcription) or pasted directly, and the skill reads any attached files first. It instructs the assistant to read the full transcript carefully, then fill in a defined output template, using "-" when information is unavailable and replacing numeric values with qualitative descriptions such as "not satisfied" where needed. The template captures Date, Participants, Background, Current Solution, what they like about it, problems with it (each framed as a job to be done with desired outcome, importance, and satisfaction level), Key Insights with notable quotes, and Action Items formatted as Date, Owner, Action. It emphasizes clear, simple language that a primary school graduate could understand, and saves the summary as a markdown document in the user's workspace.

This skill targets product managers and discovery researchers who conduct customer interviews and need consistent synthesis. It requires a transcript as input and produces a markdown deliverable, and it links to further reading including a research interviews guide and the Continuous Product Discovery Masterclass video course. The skill is prompt- and template-driven, structured around the Jobs to Be Done lens rather than external tooling.