process-optimization

The process-optimization skill analyzes existing business processes and recommends improvements. It triggers when a process is slow, has too many steps, contains a bottleneck, or the user describes an inefficient workflow they want to fix.

It applies a four-part framework: map the current state (every step, decision point, handoff, owner, and timing), identify waste (waiting, rework, handoffs, over-processing, and manual work that could be automated), design a future state (eliminate unnecessary steps, automate, reduce handoffs, parallelize independent steps, and add checkpoints rather than gates), and measure impact (time saved per cycle, error-rate reduction, cost savings, and employee satisfaction). It produces a before-and-after process comparison with specific recommendations, estimated impact, and an implementation plan.

It is most useful for teams looking to streamline an operational workflow, with a structured diagnosis of waste and a concrete plan for the improved process.