policy-lookup

Answer plain-language questions about company policies, benefits, and procedures and explain them without jargon. It is designed to field questions like "what's our PTO policy" or "can I work remotely from another country" and translate handbook language into clear, direct answers. It works in two modes: standalone, where a user can ask any question or paste their employee handbook for the skill to search, and supercharged, where connected tools extend its reach.

Common topics span PTO and leave, benefits, compensation, remote work, travel, conduct, and professional-development growth. The answering method is consistent: search the relevant policy document, give a clear plain-language answer, quote the specific policy language, note any exceptions or special cases, and point to who to contact for edge cases. Guardrails are built in, so it always cites the source document and section, states clearly when no policy is found rather than guessing, and for legal or compliance matters recommends consulting HR or legal directly.

Output follows a fixed structure with a quick one- or two-sentence answer, details in plain language, exceptions and special cases, who to contact, and the source. When a knowledge base connector is available the skill searches the employee handbook and policy documents automatically and cites document, section, and page number; when an HRIS is connected it can pull employee-specific details such as PTO balance, benefits elections, and enrollment status. The guidance also encourages users to ask specifically and in natural language, since "Can I work from Europe for a month?" yields a better answer than a terse keyword search.