call-summary

A slash command that turns raw call notes or a full transcript into structured, ready-to-use outputs for sales and customer-facing teams. It fits the moment right after a discovery, demo, negotiation, or check-in call, when you have messy notes or a transcript and need an internal summary, a customer follow-up, and a clean list of action items and next steps. It works standalone with nothing more than pasted text, and can accept bullet points, stream-of-consciousness notes, a verbatim transcript, or even a short description of what happened.

From that input it extracts key discussion points and decisions, identifies action items with owners and due dates, surfaces objections, concerns, and open questions, and captures any competitive intelligence. Two artifacts are produced: an internal summary structured with attendees, call type, customer priorities, objections, an action-item table, next steps, and deal impact; and a customer-facing follow-up email. The email follows explicit style guidelines that favor concise plain text over markdown, short scannable paragraphs, and simple dashes instead of bold formatting, so the draft reads naturally in any email client.

When connectors are available the workflow is extended rather than replaced. Connected conversation-intelligence tools such as Gong or Fireflies let it locate and pull the transcript automatically and lift platform-flagged key moments; a connected CRM enables updating the opportunity stage, logging the call as an activity, and creating tasks from action items; a connected email tool can draft or send the follow-up; and a calendar connection supplies attendee context. Practical tips note that more detail yields better output, naming attendees improves structure and action-item assignment, and stating the deal stage tailors the follow-up tone.