Evidence-first revenue, pricing, refunds, team-billing, and billing-model truth workflow for ECC. Use when the user wants a sales snapshot, pricing comparison, duplicate-charge diagnosis, or code-backed billing reality instead of generic payments advice.
The `finance-billing-ops` skill provides an evidence-first workflow for understanding and analyzing financial operations within ECC, focusing on revenue, pricing, refunds, and team billing behaviors. Unlike general payment advice or customer-facing billing remediation, this skill is designed to uncover the operational truth behind financial transactions, subscriptions, and product entitlements. It allows operators to verify whether pricing models and team billing structures function as described by marketing materials and code implementations, providing a precise snapshot of the system's financial reality.
Key features include integration with ECC-native skills such as `customer-billing-ops` for handling customer-specific cases, `research-ops` and `market-research` for competitive pricing insights, and `github-ops` to trace billing behaviors directly from code repositories. The workflow emphasizes separation of customer incidents from broader product truths, inspection of code-backed billing behavior, and clear reporting that differentiates revenue facts, customer impacts, product truths, and operational decisions. Users can produce structured outputs including snapshots of revenue and subscriptions, diagnosis of anomalies, product truth verification, and recommended actions or product gaps.
This skill is ideal for finance operators, billing analysts, and product managers who need accurate and code-backed insights into ECC's billing and revenue operations. Use cases include validating live sales and refund data, verifying per-seat or team billing implementation, comparing competitor pricing and internal pricing models, and diagnosing duplicate charges or subscription anomalies. It is particularly useful when decisions must be made based on both real-time financial evidence and implementation truth rather than assumptions or marketing claims.
Use it when you need an operator-focused view of revenue, pricing, refunds, or team billing logic, especially if you want to verify code-backed behavior rather than relying on general payment guidance.
It integrates with `customer-billing-ops` for customer remediation, `research-ops` and `market-research` for competitive pricing insights, `github-ops` for code-backed verification, and `verification-loop` for checkout or entitlement testing.
The skill prefers live billing data but can handle snapshots; it explicitly notes the timestamp when using non-live data to maintain clarity and accuracy.
No, the skill requires code-backed verification to confirm team billing, seat counts, or entitlement behavior and avoids assumptions based solely on website or sales copy.
It produces a structured report including SNAPSHOT, CUSTOMER IMPACT, PRODUCT TRUTH, DECISION, and PRODUCT GAP sections, capturing revenue, anomalies, code behavior, and recommended actions.
Quick Setup:
.claude/skills/Repository
affaan-m/everything-claude-code